I’ve been a member of a Facebook Yard Sale group for about a
year now, and in that year I have both bought and sold items in this group. (Mostly
bought.) If you are like me, you may be on Pinterest a lot… and you may have
run into pins that lead to blog posts on how to sell your stuff on these
Facebook type groups, as well as Craigslist and Ebay.
What bothers me about these posts, is they all seem to have
some type of “learn from a seasoned seller” or “learn from my mistakes as a
seller” aspect to them. Which isn’t necessarily bad, but in my experience and
education I’ve learned that it is more
important to know what the buyer
thinks. Great you know how to sell because you are a seller. But do you
know how to sell because you are a buyer?
Here’s one buyer’s advice on how to sell me you stuff!
Pricing
I hate it when a post for an item that I may want says
“Message for prices”. I don’t even click
on these ones.
Just as bad are the ones that are listed as “Free” or “$1”
in the header, then in the post there is a price listed that is not “free” or
“$1”
Finally, don’t tell me how much you paid, that you’re just
‘trying to get your money back’, or how much it’s “worth”. I don’t care. I care
about getting a good deal. Just give me the price.
Pictures
If the picture is blurry…
If it has bad lighting…
If the item is not clearly shown/only partially shown…
If the room it is in is cluttered…
I WILL not click for more info.
Sizes
While the others are also pet peeves, this one is by far the
most annoying. Why? If I get to the point where I want to see the info on the
item, such as what the size is, this means I have already seen the price and
pictures and am willing to seriously consider buying.
If there isn’t a size on the items (clothes and shoes are
the items that need sizes stated) then I will pass. You honestly could have had
a sale, if you had just said “Boots Size 6” instead of “Women’s Boots”
Grammar
and Spelling
I am averse to doing business with someone who cannot
correctly spell what it is that they are trying to sell. Or someone who uses
bad grammar. For example they "Want 2 sale baby cloths". (Want to sell baby clothes.)
To me this is a red flag that the person either doesn’t know the
worth of what they are selling and will not negotiate down on their prices, or
they are trying to scam me.
Yes. One group I belong to has notorious scammers. As in,
posted an item, took payment, never delivered. Most recently it was posted and
item, sold, delivered, then cut off communication with the buyer when they
discover cockroaches in the item. Even blocked the buyer from contacting them
claiming harassment.
Not
Negotiating
If you are selling on Facebook, it is the same as selling on
Craigslist, or even doing a yard sale. People are looking for a deal and will
haggle over the price. You have to be willing to work with them if you want to
sell. Remember, you are selling to make more room in your house or to get some
quick cash. If you want a specific price on an item, price higher so the buyer
can negotiate down and still feel like they got a good deal. Or find another
avenue to sell on where negotiation is not as common.
Writing in the post that the “price is firm” or
“non-negotiable” will lead me to pass.
Bonus
Tip: First to Contact
In groups like this, it sells on a First Comment, First
Serve basis. Then a queue is formed and if the first person passes or flakes
out it moves to the next person. Last week I was first to comment on an item
that we really need. I was ready to buy on the spot. I commented less than 10
minutes after the post went up.
I was told it was sold already. And I. Was. Mad. If you sell
an item, or it’s PPU (pending pick up), put that on the posting the SECOND IT
HAPPENS. I actually complained to the moderator of the group, yet again because
this has happened several times to me from several different sellers, at least one of them is now blocked from the group.
If the item is cross-posted, say so. This item was not
listed as cross posted but for it have already sold it HAD to have been. I
wouldn’t have been so angry if the seller had stated it was cross posted, or
had put in the listing that it was PPU. Here, over a week later and that post
still does not say it was sold, and when I followed up to buy, the seller did
not return my inquiry. A simple, “It’s sold.” Would suffice.
Happy Selling!
And there you have it. 5 tips to sell on Facebook from
someone who actually buys! While these may be the same as someone who sells
wrote, I hopefully gave you a different perspective on the why behind these
tips.
Happy Selling!